Version 1.0 (July 10th 2025)

Introduction
EdPalm L.L.C-FZ ("EdPalm", "we", or "our") operates the https://www.edpalm-school.online website, which provides educational and support services to students and their families.
This Privacy Policy is designed to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone choosing to use our website and related services (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We use your Personal Information solely for providing and improving the Service. We will not use or share your information with anyone except as described in this policy.
This policy is governed by the applicable data protection laws of the United Arab Emirates (UAE), particularly as enforced within the Emirate of Dubai.

Information Collection and Use
To provide a better experience while using our Service, we may ask you to provide certain personally identifiable information, including but not limited to your name, phone number, email, and postal address. This information is used solely to contact or identify you in connection with our services.

Log Data
We collect Log Data sent by your browser whenever you visit our Service. This may include your computer's IP address, browser type and version, the pages of our website you visit, the time and date of your visit, time spent on those pages, and other related statistics.

Cookies
Cookies are small data files that are stored on your device. We use cookies to collect information and enhance your experience on our site. You may choose to accept or refuse cookies. If you choose to refuse, some portions of the Service may be limited.

Service Providers
We may employ third-party companies or individuals to:
- Facilitate our Service
- Provide the Service on our behalf
- Perform Service-related services
- Assist us in analyzing how our Service is used
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security
We value your trust and are committed to protecting your information. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the internet or electronic storage is 100% secure.
Personal data is stored securely in compliance with UAE data retention requirements. We retain personal data only as long as necessary to fulfill educational and legal obligations.

Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw your consent at any time by contacting us at the email provided below.

International Data Transfers
Some data may be processed or stored outside the UAE. In such cases, we ensure that adequate safeguards are in place in accordance with UAE and international standards.

Links to Other Sites
Our Service may include links to external websites not operated by us. We strongly advise you to review the privacy policies of any such third-party sites. We assume no responsibility for the content or privacy practices of these sites.
 

Children's Privacy
Our Service is intended for use by parents, guardians, educators, and students with parental consent. We do not knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If we become aware that such data has been provided, we will promptly delete it. Parents or guardians who believe their child has submitted information without consent should contact us immediately.
 

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting.
 

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: 
customer_center@edpalm-school.online
 

Service provider:
Edpalm L.L.C-FZ.
License number: 220411601
Registered by the law of UAE,
Located at the address%
Business Center 1, M Floor,
The Meydan Hotel, Nad AI
Sheba, Dubai, U.A.E.
Manager: Vladimir Gurdus